Mount Isa business owners are urging people to shop local before they purchase online ahead of the Christmas season.
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The North West Star approached some business owners to discuss the benefits of shopping in the city.
Loft 23 owner Jacqui Bakhash said shopping locally enables profits to stay in town, which helps businesses take on more employees.
“Business owners then reinvest in the town, just as we have done,” she said.
“In the last 11 years we have revamped our premises to provide a pleasurable shopping experience for all.”
“We take the time to get to know our customers and call them by name.
“These relationships build loyalty.”
Ms Bakhash said if people shop online they miss out on personalised service.
“No computer is going to tell you ‘that colour doesn’t suit’ and you also take the risk of the wrong fit and delivery delays,” she said.
According to Peta MacRae, owner of MacRae Newsagency, attending retail fairs around the nation is a common practice for some businesses.
All the small business owners ask is that people take the time to see what is available before shopping online.
- Peta MacRae business owner
“I travel to see the quality of the products before they are purchased and am able to chose what would suit my customers best,” she said.
“There are thousands of suppliers available and business owners build up a rapport with them.
“If there is a problem with the stock they are able to sort it out in a quick efficient manner.”
“All the small business owners ask is that people take the time to see what is available before shopping online,” she said.
According to Australia Post when it comes to online shopping, Mount Isa residents love it.
“The digital marketplace has grown by over 12 percent in 2017,” the spokesperson said.
“Popular items from last year include purchases from marketplaces, online discount stores, and women’s fashion.”
Last year, Australia Post delivered a record breaking 37 million parcels over Christmas across the country.
In preparation for this silly season, the company is aiming to recruit more than 3000 workers to ensure parcels are delivered before the big day arrives.