Ergon Energy has been undertaking essential work and keeping the lights on across Queensland during COVID-19 is now ramping up efforts as access and work restrictions start to ease.
Ergon's Executive General Manager Distribution Paul Jordon said frontline crews and support staff had done an amazing job providing an essential service despite major changes to how they had to do their jobs.
"They have supported Queenslanders working from home - including their own people - so they could switch on computers and phones, login, upload, download and power their homes and home offices," Mr Jordon said
"Ergon had to change the way their crews worked to maintain social distancing requirements, but necessity is the mother of invention and crews adapted and continued to deliver for Queenslanders."
Ergon and Energex have completed 96,000 customer service orders on time since restrictions were introduced in late March and replaced 2728 unserviceable poles and 2751 cross arms despite travel restrictions and logistical challenges.
"The number of jobs Ergon and Energex would normally get to reduced significantly during the current restrictions, but all the highest priority work was completed safely and as quickly as possible in the circumstances," Mr Jordon said.
"There have been many challenges including access to Western and remote communities, broader travel restrictions and maintaining the health and hygiene practices necessary to keep crews and the community safe. In many instances extra personal protection equipment that wouldn't normally be issued was provided and even extra vehicles were hired to ensure they could do their work safely."
"Ergon and Energex will need to accelerate their program to catch-up on the lower priority areas of work that have been put on hold, but I am confident we will be able to do that," he said.
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